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Agency Pilot

Website insight

Website monitoring for every client site

The tracking script doubles as a heartbeat: when a client's site goes quieter than it should for that hour, Agency Pilot checks it straight away. Every site is also checked every 15 minutes. If it's down, your owners and admins hear about it — usually before the client does.

The Website heartbeat table showing a client site as Healthy with page views in the last 24 hours, last visit and last check response time
Status, traffic and the last check, per client site.

Real-traffic heartbeat

Unusual silence for the hour triggers a check immediately, not at the next interval.

Every 15 minutes

Every monitored site is checked on a schedule too; down needs two failed checks.

Alerts that matter

Owners and admins are told when a site goes down or the script stops running.

Why it's down

Domain doesn't resolve, no response within 12 seconds, pages erroring, script missing — in plain words.

In Mission Control

A down site becomes a critical attention card on the dashboard.

Included

Part of the tracking script on every plan — no separate uptime subscription.

Smarter than a ping

A normal uptime monitor asks "does the home page answer?" every few minutes. Agency Pilot also watches the real traffic: every page view reports in, and when a site goes quieter than it usually is for that hour — a silence that would happen less than 1% of the time — it's checked straight away. That catches the broken checkout, the plugin that blanked every page but the home page, and the tracking script someone deleted in a redesign.

Statuses you can act on

Each site shows one of: healthy, checking, down, script missing, script not running, pages erroring or checker blocked — with the response code and time of the last check. A site is only marked down after two failed checks, so you're not woken up by a blip.

What this does not do

Better to find this out here than three weeks in.

  • It monitors sites with the tracking script installed.
  • Checks come from our servers; a site that blocks them shows as checker blocked rather than down.

Questions

How is this different from a normal uptime monitor?
It adds a real-traffic heartbeat, so broken pages and a removed tracking script are caught — not just a home page that stops answering.
Who gets the alerts?
Your agency's owners and admins, and a down site appears as a critical card in Mission Control.

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