How should I choose the center of a scan?
Choose a center that reflects the area you want to measure, and record why you chose it. The business location is useful for a first baseline, but a service territory may need a different center. Keep that decision consistent across scans intended for historical comparison.
Can I compare two different grid sizes fairly?
You can review both maps, but their summary numbers describe different samples. A larger grid may include difficult locations that the smaller one never measured. Use identical settings for a direct trend comparison, or clearly explain the change in coverage area when presenting different sizes.
Does not found mean the business is absent from Google?
No. It means the business was not found within the depth selected for that point and scan. A deeper scan may find it farther down the results. It is not proof that the listing has been removed, suspended, or excluded from all searches.
Why can average rank improve while coverage falls?
Average rank and coverage answer different questions. A found-only average can improve among the points where the business appears while more points become not found. Read found share, top-three coverage and the report's overall average together before describing the result as an improvement.
Should I use miles or kilometres?
Use the unit that your client and team normally use when discussing their service area. The important choice is the actual distance between points, not the unit label. Confirm the selected unit before scanning so the map covers the intended territory rather than an unexpectedly large area.
Can the same keyword produce different maps over time?
Yes. Searches reflect the results available when the scan runs, and competing businesses can change too. Compare a sequence of consistent scans before treating a small movement as a lasting trend. Note major campaign or business changes alongside the dates to give the review context.
How do I investigate a weak corner of the map?
Open several points in that area and examine the results behind them. Look for competitors that appear repeatedly and compare their relevant listing details. Then check another closely related query. This helps distinguish a broad geographic weakness from a pattern limited to one service term.
Should every service have its own scan?
Scan services that matter to the client's commercial priorities and that people search for distinctly. You do not need every variation of every phrase at once. Start with a manageable set, review the findings, and expand where additional searches could change a real business decision.
Can a green map guarantee more phone calls?
No. Strong visibility is one part of the journey. The offer, reviews, opening hours, website, availability and handling of enquiries still matter. Use the map to understand search exposure, then use lead and call records to evaluate what happened after people discovered the business.
How should a multi-location business organize scans?
Treat each listing and its intended territory as a separate measurement context. Name scans clearly enough that the team can identify the location and service. Overlapping areas can be useful to inspect, but avoid combining locations into a single number that hides which branch needs work.
What should I explain before sharing a public scan?
Tell the recipient what business, keyword, search surface and area the map measures. Include the scan date and selected depth when interpreting the results. A little context prevents a prospect from reading the map as a permanent ranking promise or a measurement of every possible search.
When is a deeper search useful?
A deeper scan can help establish a baseline for a business that rarely appears near the top. It lets you distinguish movement outside the leading results instead of seeing only not-found points. Check the scan's displayed cost and keep the depth consistent when comparing subsequent results.
What if the client reports a different result on their phone?
Check the precise location, wording, search surface and time involved. An individual search can differ from a recorded scan, especially when those conditions differ. Review the underlying point result together and explain the sample rather than claiming that one person's screen must be wrong.
Should a ranking report include recommendations?
Yes, provided the recommendation follows from evidence and is described as work to test or complete. Separate observed facts from possible explanations. A report that identifies a weak territory, lists a practical next step and names an owner is more useful than a heat map without interpretation.
How do I control spending while researching a new territory?
Start with the smallest set of scans that can answer your question. Review the cost shown before running each one, then expand the grid, depth or keyword set only when the extra information has a purpose. Exploration and recurring client reporting can use different measurement plans.